Lewisville Auto Repair

I I came in for a state inspection on Monday and they failed me for my back window tint on my 2016 ford mustang. Which the tint was already on the car when I bought it a year ago and now the 3 owner of it. Had no issues in the past with getting it state inspected and on top of that it took them 2 hours and charged me $50 when I could have gotten it done cheaper. Never come here ever. P.S I worked with this place and the managers here are so rude. They made me wash there cars. And go to there house and clean up there back yard off the clock

Being a woman-owned shop made a difference from the moment I walked in! Very clean shop, welcoming waiting area with a great coffee bar and snacks, and friendly employees. They take the time to tell you price up front, show pictures of anything they find, and give you the cost again before doing anything. No pressure to do any extra work. This isn't the closest shop to my home but I will return for my next service needs!

Have used this location to have my car inspected annually since moving to the area and have to say it’s a great location. They have a quick reliable service and very friendly.

I definitely would recommend doing an appointment and making sure I either don’t have plans that day or getting another car. I dropped my car off at 8:30a and didn’t get it back until 4p. Was a bit unsettled about that because my day was taken away from me not having a car and I was late for pick up for my kid. But overall for the maintenance, service and prices; I will definitely come back and recommend. The inside was very clean, great movies on the watch and magazines to read. They had good options for snack and drink there while you wait and also leave you a snack in your car after the service is done. It’s in a good location also around a lot of shops and restaurants if you don’t want to wait there everything is in walking distance.

I have been coming here for 3 years and have always been taken care of. Staff is kind and very hospitable! Justin, the manager, is amazing!! I feel like a lot of car places just want your money but Honest-1 just genuinely wants to efficiently take care of the problem and truly cares about their customers! Love this place!

$175 for a assessment and only half of the assessment would apply to the repair.

I’ll be a loyal customer for life. I had a traumatic experience recently at another dealership and after going round and round for 2 days when the service department I called for a tow and had the vehicle moved to Honest 1. They devoted their time and resources to check every concern the dealership had raised and ultimately found that the solution was as simple as a drained battery. After testing the vehicle several times to make sure they did not miss a single potential issue, they returned the car to me fully functioning AND waived the diagnostics fee. I cannot express how thankful I am to have a trustworthy and compassionate place to bring my vehicle. The team is excellent and the work is superb. I can’t imagine ever bringing a car anywhere else.

I’ll be a loyal customer for life. I had a traumatic experience recently at another dealership and after going round and round for 2 days with the service department I called for a tow and had the vehicle moved to Honest 1. They devoted their time and resources to check every concern the dealership had raised and ultimately found that the solution was as simple as a drained battery. After testing the vehicle several times to make sure they did not miss a single potential issue, they returned the car to me fully functioning AND waived the diagnostics fee. I cannot express how thankful I am to have a trustworthy and compassionate place to bring my vehicle. I’ll also note that their service center is a surprisingly lovely place to wait for a vehicle. My kids never want me to schedule my oil changes when they’re in school as they want to be with me for hot chocolate or a juice box and play time in their kids’ corner. The team is excellent and the work is superb. I can’t imagine ever bringing a car anywhere else.