Lewisville Auto Repair

(972) 829-6283updated hours:
Mon - Fri: 7:00 AM - 7:00 PM
Sat: 7:00 AM - 4:00 PM
5

I recently discovered this wonderful place and have already taken my car there twice. The staff at the front desk are welcoming, the waiting area is quite pleasant, and the service technicians are great. Give them a try!! I think youll be glad you did. :)

4

Pros: Solid place to get work done. They’re very quick, efficient, and friendly. Didn’t experience any sort of upselling of service you don’t need that you would normally expect at another shop. Very classy. Tire rotation and oil change was pretty pricy at $105 (dealer cost is about $80), but the brake fluid flush was competitive at $112, so it evened out. Cons: They do charge an exceptionally high 3.5% if you pay with debit or credit, which really rubbed me the wrong way. I can understand the fee as they are a small business, but the customer experience suffers because of this. Would much rather the business just bake the fee into the cost. Just my 2 cents. Fee can be avoided if you bring cash. Checks are not accepted.

Thank you for sharing your detailed feedback, T M. We're glad to hear you found our service quick, efficient, and friendly, and that you appreciated our straightforward approach. We understand your concerns about the debit and credit fee and will take your suggestion into consideration. Your input is valuable to us as we strive to improve our customer experience.

- Honest-1 Auto Care Castle Hills TX
5

Changed my car battery 5 minutes before closing time

5

Amazing experience!!! Had some grinding sound coming from my brakes, thought they needed to be replaced. They checked them, showed them to me, everything was fine except some brake dust buildup so they popped em back on and sent me on my way. It's just nice knowing they were willing to show me everything and go over everything rather than just slap some new brakes and rotors on and charge me for something I didn't need. Thanks a bunch Honest 1 Auto Care team!

Thank you for sharing your experience, Mitch! We're thrilled to hear that our team could provide you with the transparency and honesty you deserve. It's great to know we could address the issue without unnecessary repairs. We appreciate your trust in Honest - 1 Auto Care!

- Honest-1 Auto Care Castle Hills TX
5

Excellent customer service, beautiful lobby for waiting, free flow of communication! The tech had to special order my part, was able to schedule the install promptly. Reasonable prices too!

Thank you so much for your kind words, Glenda! We're thrilled to hear that you enjoyed our customer service, waiting area, and communication. It's great to know that we could promptly schedule your part installation and offer reasonable prices. We appreciate your support!

- Honest-1 Auto Care Castle Hills TX
5

Great service! Definitely coming back.

Thank you for your kind words, Amanda! We're thrilled to hear you had a great experience and look forward to seeing you again.

- Honest-1 Auto Care Castle Hills TX
5

Came in for an inspection, waited about 15 min. Staff is very friendly. Beverages and snacks are available while you wait. Great service.

Thank you for sharing your experience, Melissa! We're delighted to hear that you enjoyed our friendly staff and the amenities during your visit.

- Honest-1 Auto Care Castle Hills TX
5

They kept me in the loop of what was going on with my vehicle and was able to fix it same day. Great communication!

Thank you for sharing your experience, Justin! We're thrilled to hear that our communication and same-day service met your expectations.

- Honest-1 Auto Care Castle Hills TX
5

I was recommended by a friend and they were beyond right about Honest-1s excellent service. The team members Ive met and who worked on my vehicle have been super nice, helpful, and great at communicating. I will be returning here for all maintenance and car work for the foreseeable future!

5

I've come to Honest - 1 Auto Care twice since moving to TX last year to complete my vehicle inspection. The service is always quick and everyone is so friendly from phone calls and in person. I would highly recommend them to any and everyone!

Thank you so much for your kind words, Candace! We're thrilled to hear that you've had positive experiences with our team and appreciate your recommendation.

- Honest-1 Auto Care Castle Hills TX
Honest-1 Auto Care Castle Hills TX is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Castle Hills TX (972) 829-6135 if you have any issues in accessing any area of our website.