Lewisville Auto Repair

(972) 829-6283updated hours:
Mon - Fri: 7:00 AM - 7:00 PM
Sat: 7:00 AM - 4:00 PM
1

Of course, I'm not your customer. I came to visit for inspection around 3:30pm, and there was no parking space left. I asked one of your workers ( old white guy ) where I'm supposed to park. I told him there's no parking lot. He said, " All I can tell you is to park at the front. " I told him again that there's no parking lot. He started arguing, repeating it over and over. I said, " So, you want me to go to the other shop?" Then I left. I got my car checked across the street (Brakes Plus). So, yeah. I'm not your customer, because I didn't get to be. I'm glad I didn't spend a dime in your shop. You do have the WORST customer service. Tell me if you still think I'm lying.

5

Quick and professional, good customer service, and the facilities are well kept.

5

Brought my Model 3 for State Inspection. In and out in 20 minutes. Great service. Lots of snacks available..lots.

Thank you, Gi! Please let us know how we could assist you in the future.

- Honest-1 Auto Care Castle Hills TX
2

Charging for use of a credit card now. Overselling on filter replacements. Beware.

5

Thank you, Marybeth! Glad we could provide a great service!

- Honest-1 Auto Care Castle Hills TX
5

I was referred to Honest-1 Auto Care and I'm glad I decided to take my vehicle there. Great service and friendly staff...prices are fair too. I will definitely be using their services again when necessary.

We take pride in knowing we met your expectations, Gary!

- Honest-1 Auto Care Castle Hills TX
5

First time to Honest-1 and will be back. Quick friendly service, great waiting area, and conveniently located. Loved the Cheezits in the car as well….very thoughtful!

We take pride in knowing we met your expectations, Brian!

- Honest-1 Auto Care Castle Hills TX
5

Probably the best service I’ve received at an auto shop. They have coffee, donuts etc. John was such a great guy

Thank you, L.! Glad we could provide a great service!

- Honest-1 Auto Care Castle Hills TX
2

Took my Tesla for a state inspection and was failed because of my CLEAR UV film on the front windshield. When I showed them the guidelines on the DPS website they refused to even look at them. So they don’t know the Texas law and refuse to be educated. One extra star for free snacks

Hi Russ, we understand your frustration about your window tint. According to Texas state law, only 25% VLT tint is allowed above the AS-1 line or top 5 inches of the windshield. Your tint covered the whole windshield, which is against regulations. We understand the internet may say differently, but we need to follow the rules, or we get finned. Please be respectful of our staff and time in the future.

- Honest-1 Auto Care Castle Hills TX
2

Hi, Robert was accommodating on the phone for an installation for me for my splashguard and I thought the process was very convenient with the help of Justin. FastForward 5 minutes onto the highway. I hear scraping and the splashguard is dragging again. Had to pull over the side and saw that the clips were not properly installed. The mechanics just literally put the clips through the guard not attached to the vehicle...come on man... Not only did this already damage my splashguard but I had to pull over on the highway and remove and reclip the front correctly.

Hi Dustin. We understand your frustration. You were standing next to our technician Robert when he installed your skid plates. We also installed them with clips and bolts. Please reach out to us directly for further concerns.

- Honest-1 Auto Care Castle Hills TX
Honest-1 Auto Care Castle Hills TX is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Castle Hills TX (972) 829-6135 if you have any issues in accessing any area of our website.