Lewisville Auto Repair

I’m not happy with my oil change, because the technician change my oil didn’t do a good job, He left unscrew bottom panel did not put back in the right place.

These guys (GALS) are the BEST! Two things I look for in any service business are SERVICE and HONESTY. I found them both in abundance at HONEST-1 Auto Care in Castle Hills. First, Kim and Robin greet you warmly as you enter the front door. Then, from the first interaction as you enter the house to the surprise treat left inside your vehicle when you pick it up, Honest-1 goes that extra SERVICE mile for you. And as far as HONESTY goes, they were upfront with me regarding the diagnostic fee, and I received a call with an estimate before they proceeded with the work. So my final bill was exactly the amount I was expecting. Lastly, they finished the job sooner than I expected. My visit was a perfect example of "Under Promising and Over Delivering." So if you're looking for excellent service and honesty in an auto care business, run to Robin and Kim at HONEST-1 Auto Care in Castle Hills! HONESTLY!

I came in for my state inspection, after work yesterday, so around 1630ish. It was quick and easy! They were very kind and professional. Plus they have snacks and a variety of drinks for your comfort. Definitely coming back, my significant other will also come back to this establishment for his oil change rather than Kwik Kar. They left a sweet card and some cheese itz in my car which we appreciated! The staff was very friendly and welcoming, as a woman I felt comfortable here, and they have a dog! 🐶 definitely recommend.

I came in early Saturday Morning and was greeted with some coffee, a donut, and a smile! I would give this place 10 stars if I could!!

They were great! They were able to work me in for an inspection and had it don't in a very timely manner. They even left me a little present (a snack bag of chips) in my car as a thank you for letting them service my vehicle. Definitely recommend!!

Jose did such an amazing job, even reccomended that I get my light fixed at O'Reillys because it would be cheaper. Honest place that did amazing with my oil change, thank you

Have a built a relationship w the team over the past 18 months. They always go above and beyond. Trustworthy, Quick, Great Service, Pet Friendly too