Lewisville Auto Repair

This is a great auto care shop. The owners are on site which make for a great focus on doing the right thing. They work to find low cost solutions rather than just charging you for service you don’t need. It really is in the name…Honest

I’m a nurse and had just got off working a 12-hr night shift. I had my car detailed around the corner and pulled up to this lovely establishment. Great customer service from the moment I walked through the door. The lobby was cozy and cool. The , restrooms were clean. Complimentary made to order hot brewed ☕️ , cold beverages, and great assortment of snacks🤩! I didn’t have an appointment and the air time was 45 min. I will definitely patronize them for all my car needs!!

They are wonderful people and do a wonderful job on your autos...I would and have recommended them to anyone. They gave me a loaner once and they will also take you home if you need it!! They also have a sweet little dog there!! Not sure if he is on the payroll but he sure is cute!!

Outstanding service as always! Thanks for taking care of us! M

Clean facility, complimentary water and snacks. Quick service. Friendly team members

This is my one-stop shop for auto care. Always feel welcome and appreciated as a customer. They treat you well and provide trustworthy service. I love this place!

I rolled on after 6pm on a Thursday. Staff was happy to greet me and get my oil change done. Free wifi, drinks and snacks were a great touch, as was the comfy waiting area. They finished my car in a jif and I was on my way! They definitely earned a forever customer tonight. Edit (7/9/22)- I continue to come here for all of my car needs. They're upfront, transparent, and very friendly. I love that they offer you a ride back home if they need to keep your car. Their waiting area is still clean and comfortable, with complimentary snacks, drinks, and wifi! I recommend Honest-1 to anyone and everyone.

Employees are super friendly! The waiting area is nice! They also offer free drinks 🥤 💧 ☕️ while you wait and that’s always nice!

I scheduled an appointment for 10am. After I dropped my car off, I went to another appointment and didn’t return for 1 hour and 20 min. Considering I was only scheduled for an oil change and tire rotation, I was surprised I hadn’t received a call when I returned. They told me my car hadn’t even been taken back yet and it could be another hour before they were finished. I was NOT happy. I do understand they were busy, but multiple walk-ins came in when I was checking in and I believe they should honor the appointments scheduled before trying to squeeze others in. Luckily, they were able to finish my car in the next 15 min but it still was annoying. I’ve used them before without issue but this does make me question whether I want to come back again.