Lewisville Auto Repair

(972) 829-6283updated hours:
Mon - Fri: 7:00 AM - 7:00 PM
Sat: 7:00 AM - 4:00 PM
5

Clean facility, complimentary water and snacks. Quick service. Friendly team members

5

This is my one-stop shop for auto care. Always feel welcome and appreciated as a customer. They treat you well and provide trustworthy service. I love this place!

5

5

I rolled on after 6pm on a Thursday. Staff was happy to greet me and get my oil change done. Free wifi, drinks and snacks were a great touch, as was the comfy waiting area. They finished my car in a jif and I was on my way! They definitely earned a forever customer tonight. Edit (7/9/22)- I continue to come here for all of my car needs. They're upfront, transparent, and very friendly. I love that they offer you a ride back home if they need to keep your car. Their waiting area is still clean and comfortable, with complimentary snacks, drinks, and wifi! I recommend Honest-1 to anyone and everyone.

5

Employees are super friendly! The waiting area is nice! They also offer free drinks 🥤 💧 ☕️ while you wait and that’s always nice!

3

I scheduled an appointment for 10am. After I dropped my car off, I went to another appointment and didn’t return for 1 hour and 20 min. Considering I was only scheduled for an oil change and tire rotation, I was surprised I hadn’t received a call when I returned. They told me my car hadn’t even been taken back yet and it could be another hour before they were finished. I was NOT happy. I do understand they were busy, but multiple walk-ins came in when I was checking in and I believe they should honor the appointments scheduled before trying to squeeze others in. Luckily, they were able to finish my car in the next 15 min but it still was annoying. I’ve used them before without issue but this does make me question whether I want to come back again.

5

*FANTASTIC, WOMEN-OWNED AUTO REPAIR SHOP!* I brought in our '15 nissan sentra because the AC was blowing hot. We prevously went to a different mechanic that insisted on doing everything *except* replace the compressor, insisting that it was fine, resulting in 4 wasted weekends waiting up there all day, and out $400+. I heard about Honest-1 on TikTok as a recommended woman-owned auto repair shop. I brought it to them and they immediately knew it was very likely the compressor since this is a common issue for this specific car. Even though thats an expensive repair, I really appreciated them being upfront and honest about what was needed and how long it would take. They also gave me a heads up about other common issues to expect with this car. They made sure I understood everything and wasn't rushing me at all. They give you a written and signed quote prior to doing any work so there's no surprise charges later. They also have a 3 year warranty on their work which is a relief. They have 3 or 4 financing options so they're able to accommodate folks whether your credit is good or bad. We were able to use their loaner car and they had our car ready the next day. If you choose to wait in the lobby, it's spacious, comfortable, plenty of seating, and they have complimentary snacks, soda, and bottled water. The bathroom is kept very clean and well stocked. It also has an actual changing table instead of the wall mounted plastic ones. They provide santizing/cleaning sprays for it, too. They are friendly, honest, and hard working folks. Even if they're a little out of the way for you, they're still worth the drive especially if you're tired of being ripped off by mechnics. These folks are the best! I will absolutely be returning for future repairs and maintenance.

5

Always a very Professional job!

5

Super fast, affordable, crazy friendly, relaxing lobby and tasty snacks. Will be back.

5

Honest-1 Auto Care Castle Hills TX is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Castle Hills TX (972) 829-6135 if you have any issues in accessing any area of our website.