I took my car in for an annual safety inspection and was very happy with the service. Since they don't take appointments for safety inspections, I took the car in and waited about 20-25 minutes in the very comfortable waiting area. The place is staffed by very friendly workers and offers a good working wifi for customers. When I entered my car, there was a small bag of Cheez It attached to a note, thanking customers for using their shop. It was a nice touch.