When my car began having issues and the check engine blight came on, Honest-1 ran tests to determine the issue, They shared the diagnosis and encouraged me to take it to a specialist. The communication was great, service and professionalism very much appreciated. Their shuttle to and from made it easy for drop off and pick up. They couldn't fix the issue, honestly said so, take care of me during that time and referred me to a great specialist. Excellent customer service, feeling heard and making challenges easier...these folks are great!