Lewisville Auto Repair

(972) 829-6283updated hours:
Mon - Fri: 7:00 AM - 7:00 PM
Sat: 7:00 AM - 4:00 PM
5

First time going and will return. Visited to get the state inspection done and process was quick and efficient. Liked the treat that was left in the car..nice touch. Thank you!

5

When my car began having issues and the check engine blight came on, Honest-1 ran tests to determine the issue, They shared the diagnosis and encouraged me to take it to a specialist. The communication was great, service and professionalism very much appreciated. Their shuttle to and from made it easy for drop off and pick up. They couldn't fix the issue, honestly said so, take care of me during that time and referred me to a great specialist. Excellent customer service, feeling heard and making challenges easier...these folks are great!

5

Great experience, excellent customer service and valued service. Family friendly atmosphere ❤️ Make it very comfortable while waiting on your vehicle, light snacks and television. Play space for little.ones if needed.

5

Friendly staff and great environment to rest and wait for your vehicle. They have a great refreshment section cold and hot drinks, and snacks too! There is a kid section with toys. They even leave you a snack with a note after your service. However, my favorite part of Honest 1 is how I really feel like I'm being taken cared of. I took my car to the dealership for a recall. They fixed the recall issue but then proceeded to go with a $500 charge to flush my coolant and transmission saying that it was requiring immediate attention at 39k miles. I told them I would have to bring it another time. After bringing it to Honest 1 They stated it was much too early to be bringing it in for those issues. I asked if they could give me a second opinion and after having their mechanic check they stated it didn't need that work. So I stuck with the regular oil change and carried on with my day. Some extra perks too is they have those smart car style cars for loaners if you need. Or if you need to coordinate a ride home they will do that too. Thank you to Honest 1 as I feel you truly care for your customers.

5

5

Very friendly staff and professional service as usual!

5

5

5

Great service as always

5

I trust Honest 1. I have been going there for years and have been getting phenomenal service. They are attentive and courteous!

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