OUTSTANDING! I had a visit for the first time today. I have a new car, however there was a slight burning smell to it. I spoke to Lance and he told me that, due to the wind over the last few days, a plastic bag was sucked up and stuck to part of the undercarriage of my car. He told me not to worry and even offered to remove it. Lance also gave me a tour of the store. I felt as if I was walking into a 4 star hotel! You must stop by, see the operation and meet Lance.