Lewisville Auto Repair

I rolled on after 6pm on a Thursday. Staff was happy to greet me and get my oil change done. Free wifi, drinks and snacks were a great touch, as was the comfy waiting area. They finished my car in a jif and I was on my way! They definitely earned a forever customer tonight.

This has got to be the slowest shop I have been to. I had a 10am appt, so I arrived at 9:30 (I was taught to always be early for appointments). At about 10:45am the technician finally moves my car to the bay area. It is now nearly 1pm and I am STILL sitting in the waiting area with no answer to my problems I reported. I drove from Richardson to try this place out since I had heard they cater to treating women fairly. I have done a lot of my own work on my vehicle. So, I'm not one of those women who don't know anything about cars. I will NEVER come back again. About to get my car and go elsewhere. **Update** 1:27pm Still have no solid answer and have finally asked for my vehicle so that I can take it somewhere else. We shall see how long it takes to get my vehicle back. They obviously are not trained in diagnosing suv heating systems.

Great people great atmosphere and a feeling they really want to help you. You can trust them with your car problems.

I had no appointment and got an oil change in less than an hour. They worked me in while I drank coffee and had a mid-morning snack at their snack bar.

Fast, efficient and all around great customer care. Not only with my car but taking care while I waited with my daughter. She was kept entertained and happy the whole time with toys and snacks. I had fresh coffee and a comfortable place to wait for my vehicle. Will definitely be bringing my vehicles back.

Awsome customer service that is rare to find these days. Waiting area was clean and comfortable. Thorough service at a great price. Will be going here from now on. Highly recommend

Went for a vehicle inspection. Service was quick and their building was clean and well maintained. Service associates were also really nice. For a first impression, they made a really good one.

I cannot say enough great things about these guys and their service. Lance, Chris and everyone from the front desk to the expert mechanics who take care of your car as if it is one of their own. I have never worked with a group of people more courteous, and detail oriented who make you feel very good when it comes to work being one on your car. They take pride in everything they do, and will always go the extra mile to work with you, and make sure that your needs are met without breaking your wallet. I am truly grateful for everyone who works at this establishment, and am very relieved that they are here in our community. Thank you to each and every one at Honest-1 Auto Care!! You guys have me vouching for your excellent service to everyone I know in this community!

Lance ROCKS! If your you're looking for the honest and thorough repair center, you owe it to yourself to give these folks a try! Dan D with my daughter car...

Good people, honest work. I'll never go to Firestone again!!