Lewisville Auto Repair

(972) 829-6283updated hours:
Mon - Fri: 7:00 AM - 7:00 PM
Sat: 7:00 AM - 4:00 PM
5

Always fast and under budget.

1

I rarely review anything online, but this was such a poor experience I had to say something. I had a battery replaced in early December 2017 here. I let them know that I'd had a battery replaced on the car within the last year, but they said that's what it was so I trusted them. 3 weeks later the car wouldn't start with similar issues so I took it back because of warranty on battery. They said it would take a little longer to figure it out this time. I said okay. 3 days later I called them because I had not heard anything. They said they didn't know yet. I asked them to please just keep me posted even if it's no news. 2 days later I called them. No news yet, they said. To make a long story short, they had the car for eight days. The problem was that it was sending a charge to the disconnected dome light so they said they fixed that which I believe (Should it really take that long?) Two weeks later my car started having problems starting again. Rather than go through the possibility of losing my car for a week, I took it somewhere else. As soon as the mechanic at a different auto repair shop hooked up his machine to test the battery, he let me know that the cable hookup to the battery was not secure. The previous car shop had not even bothered to tighten the cables! I took it for granted that they would so I didn't double check. They also broke my driver side window controls without saying anything. This was the most inconsiderate experience I've ever had at any auto repair place when you put it all together. There are several better options available who know what their doing and are more courteous and respectful towards your time and automobile. The car runs fine now thanks to a different auto repair store.

5

Always a good job, very friendly and detailed

5

I'll definitely be back! Great place! Great employees! Great work! Great lobby while you wait!

5

Incredible customer service. I was very impressed by the way they treated customers and the quality of the service. I will definitely be a return customer!

5

Incredible customer service. I was very impressed by the way they treat their customers and the quality of the service. I will definitely be a return customer!

5

I highly recommend Honest-1! Their name holds up as they don’t intentionally find things wrong with your vehicle just to make money. The guy who helped me was very kind and thorough in his explanation. Everyone was kind! The place is beautifully modern and quite clean. Complimenary coffee, cold drinks, and donuts were available. Also, when I got back into my car, I had a thank you gift of Cheez-Its. I will be back!

5

What a great experience! Ana, Martin, and Chris were great! I had to get my state indirection computer they were busy but had it done less than an hour. The place is super clean I had my toddler with me and she enjoyed the kids play area. They had snacks, coffee, doughnuts, drinks. I even received a “thank you” note on my passenger seat. Definitely returning to get my auto repairs.

5

Great and quick service! The live up to the name of the shop, honest. They don't try to trick you with additional add ons or problems with your vehicle and do not pressure you to get all the recommended services done all at once if they're costly. Highly recommend, you won't be disappointed.

5

So far so good.

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