Honest one should not be the name of this automotive repair shop because they are everything but honest.. let me tell you about the worst experience I've received had at a shop! I have a bmw that i take care of meticulously i do a lot of service to it at my home shop but since i was away out of the area i did not go to them, i walk in they take my info down the guy seemed pleasant they took my keys and i told them i was going to go grab a bite to eat. So i leave the shop snd i walk out into the parking lot (i never left i just didn't trust them enough) i see a tech pull my car in left my car in the bay for a while then maybe 15 minutes of not touching or going over the car he pops the hood and gets the car up in the air. He leaves again ! Im thinking he is getting tools to perform the oil change.. no he leaves for another 15-20 minutes comes back and lowers my car down.. at this point i think he has forgot to grab some info off the vehicle or something, but no he lowers the car down completely. Again i am confused he is messing with something under the hood i cant see what because im standing a little further pack than the parking spots but he shuts the hood and rolls the car out. GUESS WHAT HE DIDNT DO! MY OIL CHANGE THIS MAN LITERALLY HAD MY CAR IN THE AIR DROPPED IT TO MAKE IT SEEMED LIKE HE DID IT AND CLEANED OFF MY OIL FILTER HOUSING WHICH IS UP TOP DIRECTLY IN FRONT OF YOU WHEN YOU POP HE HOOD ! Ive never felt so disrespected in my life i feel like i have been cheated and swindled i was so mad that i had to calmly pay and walk out because if i didn't there would be an issue
Brandon, I am so sorry for your bad experience, however, I think you have the wrong place....we do not have you in our system and if we pulled your car in for any reason we would have you in our system, plus we do Not operate that way! Pleaae give us a call 972-829-6135
- Honest-1 Auto Care Castle Hills TX